The FCA’s AI Moment: What the Mills Review Means for Mortgage Firms
Nobody in UK financial services seriously doubts that AI is changing things. The question that has been hanging in the air for the last couple of years is whether the regulator is keeping pace, or whether it is watching from a comfortable distance and hoping the existing rulebook holds. On 27 January 2026, the FCA […]
Why the Best Teams Are Not the Ones With the Best People
In 2025, a 19-year-old Italian kid called Kimi Antonelli climbed into a Mercedes Formula 1 car and promptly started crashing it. He crashed in practice sessions. He crashed a rare Mercedes-AMG road car. He made mistakes that, in most high-pressure environments, would have earned him a very public dressing down and a ticket back to […]
Culture Is Not a Team-Building Exercise
There is a question that gets asked in boardrooms, management offsites, and leadership programmes all over the country, and it almost always gets the wrong answer. The question is: where does culture come from? The wrong answer, the one you hear most often, is that culture is something you build from the bottom up. That […]
Culture Is Not a Team-Building Exercise
There is a question that gets asked in boardrooms, management offsites, and leadership programmes all over the country, and it almost always gets the wrong answer. The question is: where does culture come from? The wrong answer, the one you hear most often, is that culture is something you build from the bottom up. That […]