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Blog Posts (Latest)
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So you are a mortgage adviser, and you wonder whether and how you can use AI.
AI, AI, AI. Everyone keeps talking about it. Alright, great! AI! But is it usable without running afoul of the regulations? The AI tools of today did not exist when

The Silence That Made Bill Gates Speak Up
Bill Gates spent a few days recently with his two granddaughters, aged three and one. What stayed with him afterwards was a question that really vexed him. What is education actually going to be for, by the time those two are old enough to need it? Gates published an essay in late August called “A […]

The book Steve Jobs didn’t enjoy reading
In the spring of 1992, Steve Jobs stood in front of a lecture hall of MIT Sloan students and opened his talk not with a product demo, not with the NeXT story, but with someone else’s book. The full recording sits on MIT’s official YouTube channel, and about three and a half minutes in, Jobs […]

Mortgage Lab is Official AI Knowledge Partner for MIT Live
Mortgage Lab has been named the Official AI Knowledge Partner for Mortgage Innovation & Technology Live, taking place on 13 October 2026 at etc.venues County Hall in London. The partnership

Open Finance Is Coming, Are Commercial Brokers Ready?
by Liz Syms, CEO, Connect for Intermediaries I recently had the opportunity to attend the FCA’s SME Finance Tech Sprint Showcase Day, focused specifically on SME lending innovation. It was

AGI by 2030: Why the UK Mortgage Adviser Is Better Positioned Than You Think
By Liz Syms — Co founder of mortgagelab.ai, CEO of Connect for Intermediaries, Chair of the Society of Mortgage Professionals. I read the recent Aveni article about ‘Hazel’ which launched

Four British banks are helping build an AI model from scratch. That should make you curious.
Picture the sort of institutions that almost never agree on anything. HSBC. Lloyds. NatWest. The London Stock Exchange Group. Now picture them sitting around the same table, not to lobby a regulator or carve up a market, but to help design an artificial intelligence model. From the ground up. On British soil. That is roughly […]

The Rules Nobody Voted For
Every time you tap your card to pay for a coffee, you are trusting a rule that nobody in the queue could name. Not a law. A standard. A technical agreement, hammered out years ago in a committee room somewhere, that decided how the chip in your card talks to the reader on the counter. […]

The specialist lending forecast that might already need revising
Eighteen months ago, Together Money published a five-year outlook for the specialist lending market, built around analysis from Rob Thomas, a former Bank of England economist. It forecast total UK lending rising from £224bn to £315bn by 2029, a 41% gain. Specialist lending, the report predicted, would grow even faster, from £32bn to £54bn, a […]
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