Precise has launched an upgraded residential mortgage platform, reporting pilot application-to-offer times almost 30% faster than its prior system; some cases reached formal offer within 24 hours. The development highlights how workflow automation, data integration and better case triage are becoming material competitive factors in specialist and complex lending.
Advisers should distinguish faster processing from automatic suitability. AI and automation can reduce administrative drag, identify missing information and improve case tracking, but affordability evidence, vulnerability considerations and recommendation rationale still require robust human oversight. Firms should assess whether technology creates an auditable record that supports Consumer Duty outcomes rather than simply increasing submission speed.