Proposed homebuying and selling reforms have strong industry support: 77% of property professionals surveyed by Countrywide Surveying Services expect positive change for consumers and the sector. At the same time, Mortgage Brain’s CRM and conveyancing integration reflects a wider push to join up mortgage, legal and property workflows rather than manage them through disconnected emails and portals.
For advisers, slower transactions can mean longer offer-to-completion periods, more client anxiety and greater risk that mortgage offers or documents expire. Better shared data, clearer milestone tracking and earlier collection of property information could reduce avoidable delays, but advisers should avoid assuming reforms are in place until details and implementation timescales are confirmed.
AI opportunity: Case-management AI can identify stalled files, summarise updates from conveyancers and prompt advisers when action is needed. The value is operational visibility rather than autonomous decision-making: clients still need timely, accountable human communication when a transaction is at risk.