Conveyancing capacity is becoming a more significant mortgage-market constraint. The workforce in England and Wales has reportedly fallen 15% since 2021, from just over 13,000 people to 11,140. At the same time, Precise has joined LMS Panel Link, while SortRefer has introduced an enhanced service built around dedicated case handling and lower caseloads.
These developments point to greater use of digital workflow tools across lender, broker and legal-firm interactions. AI may assist with document classification, case-status updates, data extraction and identifying incomplete information, potentially reducing avoidable delays. However, advisers should be careful not to present automated updates as definitive: legal due diligence, lender requirements and client communications still need accountable human review, particularly where leasehold, building-safety or complex specialist-lending issues arise.